We have many positions to fill on our fun-loving hospitality and gaming team, so if you’re qualified and eager to start, we’re ready for you! Browse our current job openings and apply for positions online.
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Important Message for Applicants
Join our Talent Community! If you’re interested in a career at Live! Casino and Hotel but aren’t sure where to start, join our Talent Community. You can stay informed about news, events, and opportunities at Live! You’ll also be the first to know about new positions that might be a good fit for you or someone one you know.
Employment Process: Every offer is contingent upon successful completion of the pre-employment process; which may include, but is not limited to a background check, credit check, and drug screen. The pre-employment drug screen include amphetamines, cocaine metabolites, opiates, and pcp.
License Requirements: Some jobs require you to apply for and obtain a license from the Pennsylvanica Gaming Control Board (PGCB) before you can begin work. To obtain that license, you may be required to provide proof that you filed a federal tax return. Accessing your tax information is faily simple: Go to the IRS website (https://www.irs.gov/),where you can get your Record of Account Transcript. Click "Get Your Tax Record" and then "Get Transcript Online." In the application process, you will be told the number of years of returns you must validate. Obtaining evidence of your tax filing can also be done by US Mail by clicking "Get Transcript by Mail." However, this process will likely take longer (as mush as several weeks), and delay your ability to start work.
Live! is an equal opportunity employer: We strive to foster an inclusive workplace culture for every team member and we welcome and encourage applications from people with disabilities. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
Why We Need Your Talents
Prepares and maintains documentation relating to customer casino credit, check cashing processing and maintenance of such accounts.
Why We Need Your Talents
The facilities supervisor is responsible for coordinating the day-to-day operation, maintenance, and repair of the buildings, grounds, and associated equipment and structures. They work with the management team to oversee maintenance staff, contractors and vendors.
Why We Need Your Talents:
As a Customer Support Engineer I, you are the first point of contact for all issues reported by both external and internal customers. This position requires strong communication skills and both technical and customer service skills to diagnose and resolve the issue.
The Customer Support Team works directly with Live! Team members, providing world-class customer service and support. We are the “go-to” people for internal and external inquiries. Working to resolve customer issues is our priority. This is an introductory position that performs tasks related to repairing various technology-based products typically associated in an end-user computing environment.
Why We Need Your Talents
The Guest Services Assistant Shift Manager is responsible for the successful operation of the shift and assuring that guests have a favorable gaming experience. Ensures Guest Service Representatives are properly scheduled and meeting the needs of guests while following policy, procedures and protocol.
Why We Need Your Talents
We're looking for a Guest Room Attendant to clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all Housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
Why We Need Your Talents
The Revenue Audit Supervisor is tasked with providing direct oversight of the revenue audit department and staff. Supervisors also assist the Revenue Audit Manager with ensuring all documents and reports are generated, completed, and reviewed as required per the Code of Pennsylvania regulations and accounting procedures. The Revenue Audit Supervisor will also present oneself in a neat and clean appearance at all times.
Why We Need Your Talents
The Deep Cleaning Specialist is responsible for the deep cleaning and overall cleanliness of guest rooms of Live! Hotel ensuring all details are attended to in order to execute and/or exceed guest satisfaction.
Why We Need Your Talents
The Customer Support Team works directly with Live! Team members, providing world class customer service and support. We are the “go to” people for internal and external inquiries. Working to resolve customer issues is our first priority. This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. As a Customer Support Engineer II you are the first point of contact for all issues reported by both external and internal customers. This position requires both technical and customer service skills to diagnose and resolve the issue.
Why We Need Your Talents
This role audits the entire gamut of casino transactions to accurately report revenue, variances, and/or exceptions to satisfy both Company and regulatory requirements. Important to the vitality of the casino, you’ll be collecting reports across all the departments to ensure transactions are balanced. In a department that values growth and promotes within, cross-training is an important aspect of this role, so you’re not only team building but learning to work a new audit every day.
Why We Need Your Talents
The Live! Line Cook is responsible for properly preparing and cooking all food items in a safe, timely, organized manner maintaining high quality of foods.
Why We Need Your Talents
The Drop & Count Clerk is primarily responsible for the collection and processing of large volumes of currency from Table Games, Slot Machines, Poker Table Games and Kiosk machines for reporting purposes in a prescribed manner with accuracy and efficiency. This role provides documentation of all counts fulfilling all Gaming and Company regulatory requirements.
Why We Need Your Talents
Responsible for scheduling of gaming, and non-gaming operational department team members; ensuring the economical team member staffing for the property while maintaining adequate staffing for excellent guest service. Assists scheduling casino personnel and keeping all records pertaining to casino employees up to date. Optimizing and creating weekly department schedules aligning labor to department volume for business needs. Work with each department to meet labor FTE goals and initiatives.
Why We Need Your Talents
The Advertising Coordinator is responsible for the overall coordination and on property execution of advertising signage and collateral and brand consistency on all marketing materials to promote Live! Casino & Hotel Philadelphia in consumer-facing tactics and mediums.
Why We Need Your Talents:
The General Manager is responsible for the daily oversight of the Restaurant and staff. Responsibilities for the GM include ensuring compliance with policies and procedures, providing exceptional internal and external guest service, monitoring food presentation and quality, leading our team members with a positive and engaging spirit, and effectively managing the outlet’s P&L. The GM’s overall leadership and partnership with the culinary and service staff is paramount to our success.
Why We Need Your Talents
The VIP Host is responsible for providing customer service and assistance to VIP players; and all guests in Live! Casino high limit rooms and around the casino where necessary. The VIP Host will ensure that the highest quality of service is provided so that Live! Casino guests have a favorable gaming experience. Will also assist with guest functions to ensure guest retention and repeat business.
Why We Need Your Talents:
Responsible for maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino and Hotel.
Why We Need Your Talents
The Cage Cashier is responsible for accurate cash transactions consistent with company policies, procedures and State regulations.
Why We Need Your Talents
The Security Supervisor is responsible for the supervision of security officers, and processes providing security, and a safe environment while ensuring protection of guests, team members and Live assets in the absence of the Shift Manager with all related duties and task.
Why We Need Your Talents:
The Finance Department Administrative Assistant is responsible for providing full-service administrative support to the CFO, Finance Department and the Executive Team.
Admin duties include: assisting with coordinating all office services; managing daily schedules, management of office equipment, answering multiple phone lines, routing calls, composing general correspondences, receiving guests to the office, coordinating travel arrangements, and assisting with budget preparation/financial reports, taking meeting minutes, records control and special administrative and clerical projects.
Why We Need Your Talents
A Live! Bartender is responsible for greeting guests and providing prompt, accurate and courteous beverage service while displaying energetic, fun and outgoing personality. Prepare and provide beverage service to both guests and servers who deliver beverages to guests.
Why We Need Your Talents
The Live! Security Ambassadors are the eyes and ears of our casino operations. Whether it’s high or low traffic, you will be constantly moving throughout the property, greeting and assisting guests, and being a key source of information. No event takes place on property without security so there will be plenty of opportunities for overtime. There will be opportunities for growth no matter your level of experience, and in a department that promotes within, this role is an excellent building block for your career at Live!
Why We Need Your Talents
If you’re a vigilant, hard worker, with lots of energy and great communication skills, this role is for you! Live! Casino and Hotel Philadelphia is looking for a Security Ambassador to ensure the safety and security of our guests, team members and assets, while providing excellent customer service.
The Live! Security Ambassadors are the eyes and ears of our casino operations. Whether it’s high or low traffic, you will be constantly moving throughout the property, greeting and assisting guests, and being a key source of information. No event takes place on property without security so there will be plenty of opportunities for overtime. There will be opportunities for growth no matter your level of experience, and in a department that promotes within, this role is an excellent building block for your career at Live!
Why We Need Your Talents:
The Lead Cook is responsible for overseeing food handling and preparation throughout the kitchen. Your hard work and experience will assist in supervising all food preparation activities and ensuring that high standards of hygiene and cleanliness are maintained. As a lead cook, you will be knowledgeable of various cooking techniques and have a passion for food. Ultimately, your ability to work in a fast-paced environment will demonstrate excellent organizational, communication, and time management skills!
Why We Need Your Talents
The Executive Housekeeper leads the daily operations of the hotel to achieve customer satisfaction, quality service and compliance with local and Company standard operating procedures.
Why We Need Your Talents
If you enjoy working behind the scenes and have interests in the casino industry, surveillance may be the perfect fit. We are looking for a Surveillance Operator to observe and protect casino assets via CCTV.
As the eyes of the casino, you will be is responsible for monitoring all guests and team member activities throughout the property to ensure safety and security. Whether it’s count rooms or jackpot winners, you’ll see it all in surveillance and will play a vital role in maintaining the operations of all departments.
Why We Need Your Talents
When working as a Live! Poker Room Attendant, you will help manage the traffic flow in and out of the poker games. Register players into the computerized seating program. Announce players’ names and tables when seats become available. Assist with tournaments, promotions, and other related duties assigned. Assist with food orders and complete delivery of orders correctly to the guests. Handle and assist guests with safety deposit boxes upon request. Support and promotes superior guest service by providing exemplary customer service and guest satisfaction.
Why We Need Your Talents:
A Dual Rate Dealer functions as either the Dealer role or the Floor Supervisor role, based on the company’s business needs. Responsible for the successful operation of the Poker area, assuring the integrity of the games, and safeguarding company assets. Maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets.
The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests.
Why We Need Your Talents:
The Database Marketing Analyst is responsible for the successful execution of Marketing Campaigns, including but not limited to: campaign build, list generation, program build, execution, reporting. While reporting to the Loyalty Marketing Director, you will ensure the integrity and success of the Maryland Live! player tracking databases.
This job is available onsite at the following locations:
- Hanover, MD
- Philadelphia, PA
- Pittsburgh, PA
Why We Need Your Talents
Responsible for dealing and running assigned poker games in a professional manner, ensuring compliance with gaming regulations while embodying the Live! 5 core values.
Why We Need Your Talents:
The Interactive Gaming Analyst supports the daily operation of Live! Casinos’online real-money wagering website approved in Pennsylvania. Working closely with the Interactive Gaming Director, the Interactive Gaming Manager, and other departments like marketing, finance, compliance, and our online gaming partners, this position is responsible formarketing analysis, with the goal of maximizing conversions resulting in profitability, customer growth and increased player value. They will collaborate with internal teams like finance, operations, and compliance to help create meaningful reports to achieve set goals while also with external teams to ensure incoming data points are meaningful and accurate.
Why We Need Your Talents
Responsible for the successful operation of the Poker Room, assuring integrity of the games, safeguarding company assets, and ensuring guests have a favorable gaming experience.
Why We Need Your Talents
The Poker Pit Manager is accountable and responsible for overseeing the smooth operation of the poker tables.
Why We Need Your Talents:
A Dual Rate Dealer is able to serve in either the Dealer role or the Floor Supervisor role, based on the company’s business needs. Responsible for the successful operation of the Table Games area, assuring integrity of the games and safeguarding company assets. Maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests.
Why We Need Your Talents
Housekeeping Floor Supervisors oversee assigned operational functions consistent with the core values of Live! Casino & Hotel Standards.
Why We Need Your Talents
We're looking for a Live! Food Server to provide friendly and efficient food and drink service to restaurant guests. Assures that guests have a favorable dining experience. Smiles and engages in conversation with guests as a key to the success for the wait staff.
Why We Need Your Talents
The Revenue Audit Supervisor is tasked with providing direct oversight of the revenue audit department and staff. Supervisors also assist the Revenue Audit Manager with ensuring all documents and reports are generated, completed, and reviewed as required per the Code of Pennsylvania regulations and accounting procedures. The Revenue Audit Supervisor will also present oneself in a neat and clean appearance at all times.
Why We Need Your Talents
The Live! Line Cook is responsible for properly preparing and cooking all food items in a safe, timely, organized manner maintaining high quality of foods.
Why We Need Your Talents
The Table Games Dealer is responsible for maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests.
Why We Need Your Talents
Responsible for the successful operation of the Table Games area, assuring integrity of the games, safeguarding company assets, and ensuring guests have a favorable gaming experience.
Why We Need Your Talents
Cooks and prepares the food for the Restaurant. Assures that guests have a favorable dining experience.
Why We Need Your Talents
Responsible for properly preparing and cooking all food items in a safe, timely, organized manner maintaining high quality of foods and demonstrating professionalism that reflects our company values.
Why We Need Your Talents
The Banquets General Manager is responsible for ensuring that large party dinners and functions are executed in the most efficient and customer-pleasing way possible. The General Manager generally supervises every aspect of execution of a banquet, from setup and breakdown to the actual service, along with scheduling, training and hiring personnel.
Why We Need Your Talents
Are you ready to, quite literally, put on a show?
While each event has its own glitz and glamour, the real stars of any event are the people working behind the scenes. If you’re someone who values relationship building, has great communications skills, and loves to do the hard work, this is the perfect position for you! Live! is looking for a Promotions Coordinator to be the point person for all Live!promotions.
This role will be key in the logistics and execution of events while serving as the department liaison between Marketing and all other departments and vendors. This is not a typical 9-5 so your availability is key, but with the added learning experiences, the opportunity for career advancement, and working in the electric gaming industry, it’s priceless.
Compensation: $20-22/hour
Why We Need Your Talents
Check in/Check out hotel guests courteously and efficiently; process all payments according to established hotel requirements measuring to the levels of expectation commensurate with a four star property. Provide information to any guest or visitor inquiry. Work as part of the overall Front Office team to insure a seamless experience for the guest.
Why We Need Your Talents
The Live! Facilities Attentant is accountable for preventative maintenance of all Live! Casino facilities, property, and equipment.
Why We Need Your Talents:
The Executive Steward is charged with overall supervision of stewarding staff and processes to maintain control over all event organization and set up, hotel/kitchen equipment, assuring proper cleaning and storage.
It is a condition of employment that all new hires who receive job offers after Dec 4, 2021, be fully vaccinated (14 days after final dose) against COVID-19. A booster shot is not required. A copy of your COVID-19 Vaccination Record Card, or a medical certification from your physician, will be required on your first day of employment. Live! Casino will make reasonable accommodations for a disability or sincerely-held religious beliefs.
Why We Need your Talents
To plan, solicit and book sales to meet/exceed revenue/profit goals and manage customer relationships to ensure that all revenue and marketing opportunities are realized. To focus on business travel and will process business correspondence and create contracts and other related booking documentation as required.
Why We Need Your Talents
Responsible for properly preparing and cooking all food items in a safe, timely, organized manner maintaining high quality of foods and demonstrating professionalism that reflects our company values.
Why We Need Your Talents
We're looking for a Live! Food Server to provide friendly and efficient food and drink service to restaurant guests. Assures that guests have a favorable dining experience. Smiles and engages in conversation with guests as a key to the success for the wait staff.
Why We Need Your Talents
Are you outgoing and do you have a track record of going the extra mile? Are you motivated and have the ability to work as a team? If you thrive on greeting guests with a genuine smile, enthusiasm, and warmth upon their arrival, making them feel welcome, then this is the job for you. Our hosts know that first impressions are everything. They provide a warm and friendly welcome when our guests arrive or call in with questions. As a host, you’ll greet guests at the door, determine where they’d like to sit and guide them to their table while making casual conversation.
